Frequently Asked Questions - Maschino's

• What are your hours?

  9:30-6:00 Monday-Saturday

• Where are you located?

  1715 S. Campbell Springfield, Missouri (two blocks north of Bass Pro)

• Do you deliver?

  Yes, Maschino's offers a complete delivery service including set-up within southwest Missouri and beyond.

• Do you install and service your products?

  Yes, Maschino's can install and service the products that we sell.

• Do you sell parts for your outdoor furniture?

  Yes, we offer everything from replacement slings and cushions to feet and umbrella rings.

• If I purchase my grill or outdoor furniture from Maschino's, will I have to assemble it myself?

  Only if you choose to. Otherwise, we will deliver it completely assembled or if you want to pick it up, we can assemble it before you arrive.

• How do I prepare my gas fireplace for winter?

  Before you call Maschino's, identify the brand and model of your gas fireplace or gas log. Then we can assist you with the service required. Gas fireplaces generally require cleaning with canned air, removing and cleaning the glass on direct vent units and checking the gasket for leaks. During the burning checks, our service staff makes sure the pilot is strong and will stay lit; we test fire the burner making sure the logs are in proper alignment. Any embers may be freshened to give a clean crisp glow to the burning gas logs.

• What is a Grill Island?

  A Grill Island is an outdoor kitchen that incorporates a grill and other special options in a free standing weatherproof unit. Optional items that can be included into your Grill Island are a side burner, refrigerator, sink, bar area and warming drawer. The Grill Island can be designed and built to your specifications for a lifetime of grilling while increasing the value of your home.